Locations: Multiple offices
Schedule: Monday–Thursday 7:30am–5:00pm; Friday 7:30am–1:00pm
We are hiring a Certified Pedorthist to support our offices. The essential functions of this role center on delivering a successful pedorthic program, collaborating closely with physicians and staff to ensure excellent patient outcomes and experience.
- Assist physicians with evaluation and analysis of patient needs for pedorthic services.
- Ensure patient management aligns with established patient care practices.
- Identify and resolve issues to ensure patient satisfaction with devices provided.
- Instruct clinical and non-clinical personnel and customers on objectives of patient care services.
- Apply active listening and comprehension skills to analyze reports, charts, and correspondence.
- Assess patient conditions and recommend treatment options to physicians.
- Provide the highest standard of care, including adequate follow-up with patients and physicians.
- Meet with physicians, case managers, and referral sources to market pedorthic services and capabilities.
- Review new techniques and materials to expand flexibility and services offered.
- Maintain accurate documentation to define goals, issues, and solutions for each patient; uphold the Patient Bill of Rights.
- Provide administrative staff with information to conduct reimbursement activities.
- Adhere to all safety regulations and maintain compliance with Medicare and other governmental agencies, OSHA, and blood-borne pathogen requirements.
- Support Physician’s Footcare mission, vision, and values.
- Maintain confidentiality and privacy for all business and company information.
- Support security and privacy principles outlined in HIPAA regulations.
- Ability to exceed reasonable expectations of all customers.
- Proven success working in a team environment.
- Accountability for continuous quality improvement and cost management.
- Compliance with company communication principles.
- Flexibility in all work-related actions.
- Adherence to Company Policies and Practices (e.g., Attendance, Punctuality, Safety, Corporate Compliance, Code of Ethical Behavior).
- Strong problem-solving and critical thinking skills.
- Ability to accept direction from supervisor.
- Effective, organized oral and written communication for reports and presentations to patients and staff.
- Strong interpersonal skills; ability to build professional relationships with physicians, therapists, and patients.
- Effective as a collaborative team member.
- Sales experience in healthcare services preferred.
- Excellent organizational, time management, and planning skills.
- Thorough understanding of anatomy and medical terminology.
- Thorough understanding of componentry and its suitability/reliability for specific uses.
- American Board Certified (ABC) certification in Pedorthics.
- Licensed or eligible for licensure in the State of South Carolina.
- Two (2) to five (5) years’ experience providing pedorthic services preferred.
- Competitive industry wages (hourly rate and quarterly bonuses).
- Comprehensive benefits package, including:
- Medical, Dental, Vision
- 401(k) matching savings plan
- Paid time off
- Short-term disability
- Group and Voluntary Life Insurance.
- Certification Incentive Program.
- Continuous professional development opportunities.
- Employee referral program.
- Employee discounts and various perks.
- Well-being and self-help resources.
- Abbreviated work schedule (see above).