The Medical Office Assistant is responsible for conducting essential clinical duties for providers and CPeds. These duties help deliver expedited patient care and a positive patient experience.

• Maintain patient flow by monitoring exam room inventory and ensuring examination rooms are clean and adequately stocked.
• Escort patients to exam rooms and assist provider with triage.
• Chart critical information (medical history, vital signs, current symptoms, health concerns, and required MIP history).
• Prepare patients for exam (assist with sock/shoe removal if needed and ensure proper seating in the exam chair).
• Dispense Durable Medical Equipment (DME) to patients when applicable.
• Update electronic medical records to ensure completeness, maintenance, and organization.
• Assist CPeds as needed.
• Maintain office supply inventory and order medical supplies as needed.
• Perform other duties as assigned.

• High school diploma or GED.

• Ability to perform the essential functions listed above.
• Effective oral, written, and interpersonal communication skills.
• Positive engagement with patients and families; strong team player with all staff and providers.
• Computer proficiency to input information into the electronic medical record.
• Ability to work independently and multi-task in a fast-paced environment.
• Outgoing, personable, and empathetic demeanor.
• Highly motivated and committed to the success of the practice.
• Willingness to participate in professional development opportunities.

• Professional appearance (see uniform policy).
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Assist all members of the department as needed.
• Other duties as assigned.

• Comfortable with constant standing, walking, bending, squatting, climbing, and kneeling.
• Able to lift up to 30 pounds.

• Competitive industry wages (hourly rate and quarterly bonuses).
• Comprehensive benefits package, including:
  • Medical, Dental, Vision
  • 401(k) with matching
  • Paid time off
  • Short-term disability
• Group and Voluntary Life Insurance.
• Certification Incentive Program.
• Continuous professional development opportunities.
• Employee referral program.
• Employee discounts and various perks.
• Well-being and self-help resources.
• Abbreviated work schedule (see above).