Locations: Multiple offices
Schedule: Monday–Thursday 7:30am–5:00pm; Friday 7:30am–1:00pm
Position Summary
We are hiring a Certified Pedorthist to support our offices. The essential functions of this role center on delivering a successful pedorthic program, collaborating closely with physicians and staff to ensure excellent patient outcomes and experience.
Key Responsibilities
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Assist physicians with evaluation and analysis of patient needs for pedorthic services.
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Ensure patient management aligns with established patient care practices.
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Identify and resolve issues to ensure patient satisfaction with devices provided.
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Instruct clinical and non-clinical personnel and customers on objectives of patient care services.
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Apply active listening and comprehension skills to analyze reports, charts, and correspondence.
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Assess patient conditions and recommend treatment options to physicians.
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Provide the highest standard of care, including adequate follow-up with patients and physicians.
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Meet with physicians, case managers, and referral sources to market pedorthic services and capabilities.
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Review new techniques and materials to expand flexibility and services offered.
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Maintain accurate documentation to define goals, issues, and solutions for each patient; uphold the Patient Bill of Rights.
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Provide administrative staff with information to conduct reimbursement activities.
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Adhere to all safety regulations and maintain compliance with Medicare and other governmental agencies, OSHA, and blood-borne pathogen requirements.
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Support Physician’s Footcare mission, vision, and values.
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Maintain confidentiality and privacy for all business and company information.
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Support security and privacy principles outlined in HIPAA regulations.
Professional Experience & Skills
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Ability to exceed reasonable expectations of all customers.
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Proven success working in a team environment.
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Accountability for continuous quality improvement and cost management.
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Compliance with company communication principles.
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Flexibility in all work-related actions.
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Adherence to Company Policies and Practices (e.g., Attendance, Punctuality, Safety, Corporate Compliance, Code of Ethical Behavior).
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Strong problem-solving and critical thinking skills.
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Ability to accept direction from supervisor.
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Effective, organized oral and written communication for reports and presentations to patients and staff.
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Strong interpersonal skills; ability to build professional relationships with physicians, therapists, and patients.
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Effective as a collaborative team member.
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Sales experience in healthcare services preferred.
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Excellent organizational, time management, and planning skills.
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Thorough understanding of anatomy and medical terminology.
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Thorough understanding of componentry and its suitability/reliability for specific uses.
Education & Credentials
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American Board Certified (ABC) certification in Pedorthics.
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Licensed or eligible for licensure in the State of South Carolina.
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Two (2) to five (5) years’ experience providing pedorthic services preferred.
Benefits
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Competitive industry wages (hourly rate and quarterly bonuses).
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Comprehensive benefits package, including:
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Medical, Dental, Vision
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401(k) matching savings plan
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Paid time off
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Short-term disability
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Group and Voluntary Life Insurance.
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Certification Incentive Program.
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Continuous professional development opportunities.
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Employee referral program.
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Employee discounts and various perks.
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Well-being and self-help resources.
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Abbreviated work schedule (see above).